TalkGo Privacy Policy

Last Updated: July 17, 2026

Welcome to TalkGo (the "App").

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and store it, how we protect it, and the rights available to you.

By using the App, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

To provide and improve our services, we may collect the following information.

1.1 Account Information

When you register for an account, we may collect:

1.2 Usage Information

To provide translation and related services, we may record:

1.3 Device Information

To protect account security, prevent abusive registration, and improve service reliability, we may collect:

We do not collect contacts, text messages, photos, or other information on your device that is unrelated to providing our services.

1.4 Payment Information

In-app purchases are processed through Apple App Store.

We do not receive or have access to your bank card, credit card, Apple Pay, or other payment information.

We only receive purchase status and transaction information returned by Apple for the purpose of granting the corresponding membership or point benefits.


2. How We Use Your Information

We use the information we collect only for the following purposes:

We will not use your personal information for purposes unrelated to those described in this Privacy Policy without your consent, unless otherwise permitted or required by applicable law.


3. Data Storage and Security

Your data may be stored on cloud service platforms that we use, such as Supabase.

We take reasonable technical and organizational measures to protect your information, including but not limited to:

Although we take reasonable measures to protect your information, no method of transmission or storage over the Internet can be guaranteed to be completely secure.


4. Third-Party Services

To provide certain features and services, the App may use the following third-party services:

These third-party service providers may process information necessary to provide their services in accordance with their respective privacy policies.


5. AI and Translation Data

When you use features such as real-time subtitles, speech translation, or other voice-related features, your voice or text content may be sent to Microsoft Azure Speech Service for processing.

The data processed may include:

This data is processed solely to provide speech recognition, real-time subtitle, translation, and related services. We do not use this data for advertising or for identifying you beyond what is necessary to provide the requested services.


6. Children and Minors

The App is primarily intended for users who have reached the age of legal capacity applicable in their jurisdiction.

If you are under the applicable legal age, please use the App under the guidance and supervision of a parent or legal guardian.


7. Your Rights

Depending on applicable laws and regulations, you may have the right to:

After you delete or cancel your account, we will delete or anonymize your relevant personal information to the extent permitted by applicable laws and regulations, except where we are required to retain certain information by law.


8. Cookies and Local Storage

The App does not use web cookies to collect your personal information.

To provide and improve the user experience, the App may store certain necessary data locally on your device, such as:

This data is stored locally on your device and may be removed by uninstalling the App or clearing the App's data, where supported by your device.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable laws, regulations, services, or business practices.

The updated version will be made available within the App or on our official website.

Where required by applicable law, we will provide appropriate notice of material changes. Your continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.